Use case 3
Support teams with faster information access
Teams often lose time manually searching for information, answering repetitive internal questions, and coordinating follow-up after support requests. AI workers can use Cody to support those recurring workflows, reduce repetitive admin, and maintain stronger visibility into what needs attention. This makes knowledge operations easier to scale across the business.
Your Cody AI Worker
Cody AI Worker
Active
You: Summarize this week’s Cody activity for leadership. Show top request categories, repeated unresolved questions, estimated time saved through self-service, and the best next knowledge updates to improve employe...
Summarizing weekly Cody request patterns and outcomes...
Estimating self-service impact and ranking next updates...
Weekly assistant performance report ready for leadership.
The worker generated a leadership-ready summary of Cody activity, including what employees asked most, where self-service succeeded, and which unresolved topics still cr...
486Requests summarized
6Unresolved themes flagged
manualBeforeto7 minWith Toolhouse