AI Support

Resolve tickets faster, without losing context.

Deploy AI workers that answer from your docs, triage the queue, and flag recurring issues before they stack up.

No credit card needed · 14-day free trial

Real AI workers: draft the reply, close the loop, escalate what needs a human

AI Workers use cases

Support teams keep the queue moving, not the customer waiting.

Ground every response in your docs, route the repetitive work, and hand humans only the exceptions that need judgment.

Doc-grounded replies

For frontline support teams and help desks.

Your worker checks the help center, policy docs, and known fixes before it writes back, so customers get the same answer every time.

Help center Macros FAQ Policies
Works withZendeskIntercomNotionGoogle Drive

Queue triage

For teams that need to separate routine from urgent.

Cluster duplicates, label priority, and route each message to the right owner before a human opens the thread.

Works withGmailSlackZendesk

Recurring bug detection

For support issues that deserve engineering attention.

When the same problem shows up again, your worker bundles the evidence and sends engineering a clean summary, not a pile of replies.

Patterns Escalations Bug reports QA
Works withJiraSlackNotion

Omnichannel coverage

For email, chat, and social support.

Keep one playbook across inboxes, chat, and social channels so the answer is consistent no matter where the customer writes.

Works withIntercomGmailWhatsAppMicrosoft Teams

Consistent tone

For brands that care about voice as much as speed.

Calm, plain, and on-brand responses are generated from your guidance, not from a guess in the moment.

Tone of voice Macros Approvals
Works withNotionDropboxGoogle Drive

After-hours coverage

For global teams and overnight queues.

Your worker keeps the queue moving around the clock and leaves only the cases that need judgment for the morning shift.

Works withOutlookZendeskSlack

Connects to the tools your queue already lives in

Your support worker plugs into inboxes, ticketing systems, docs, and chat apps without a setup marathon.

Zendesk integration Zendesk
Intercom integration Intercom
Gmail integration Gmail
Slack integration Slack
Notion integration Notion
Google Drive integration Google Drive
Jira integration Jira
Outlook integration Outlook
Microsoft Teams integration Microsoft Teams
WhatsApp integration WhatsApp
Twilio integration Twilio
Dropbox integration Dropbox
1,000+integrations

Support operations

Three steps from ticket to resolved.

Your worker pulls context, drafts the reply, and hands engineering the patterns that need a fix.

24/7 coverage· Docs-first answers· Escalates with context· Same tone every time
To: support-team@toolhouse.app
Ticket #4827 · CSV export issue
Reply

Step 1

Catch the ticket

Pull the message, account details, and previous thread before anyone has to search for them.

Zendesk Notion Slack Intercom AI worker

Step 2

Answer from the docs

Check the help center, draft the response, and keep every answer aligned with the same source of truth.

Done - reply sent Resolution note.pdf

Step 3

Escalate recurring issues

Bundle repeat reports into a clean note for engineering, with examples instead of guesswork.

Turn every ticket into a system.

Let AI handle the repetitive replies, and keep humans on the exceptions that matter.