Use case 2
Track assistant usage and follow-up activity
Assistant workflows create the most value when user interactions automatically trigger the right next action. By combining Customgpt with Toolhouse, AI workers can support support routing, knowledge workflows, and internal follow-up across customer and employee operations. That improves speed and helps teams operationalize custom assistants more reliably.
Your Customgpt AI Worker
Customgpt AI Worker
Active
You: Audit our customer-facing assistant performance for the past month, show where users drop off, which intents escalate to humans most often, and recommend the top fixes to improve containment.
Measuring assistant containment, drop-off, and escalation trends...
Pinpointing intent-level issues impacting support efficiency...
Human escalation hotspots uncovered across 4 core intents.
The worker mapped drop-off patterns and found that pricing, onboarding steps, account changes, and billing questions drive the highest escalation volume. It recommended...
4Escalation hotspots found
10Improvement recommendations
4 daysBeforeto16 minWith Toolhouse