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Automate Infobip with AI Agents.

Automate customer messaging and support with Infobip and AI workers. Use Toolhouse to scale outreach, service, and workflow automation across SMS, chat, and omnichannel operations.

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Your Infobip AI Worker

Infobip AI Worker

Active
You: Follow up with every new lead from our website within 2 minutes over SMS or WhatsApp. Ask 3 qualifying questions, identify high-intent prospects, and hand the hottest leads to sales with a short summary.
Checking new lead submissions across messaging channels...
Scoring buyer intent and preparing sales handoff summaries...

42 qualified leads routed to sales automatically.

The worker simulated instant outreach across Infobip messaging channels, qualified inbound responses, and prioritized the strongest opportunities for your reps. Instead...

42Qualified leads
31Response rate

6 hoursBeforeto7 minWith Toolhouse

Use cases

Top Infobip automation use cases

Top Infobip automation use cases

Use case 1

Automate lead follow-up

Toolhouse AI workers can use Infobip to respond to new leads faster across SMS, WhatsApp, and other messaging channels. Workers can qualify inbound interest, send timely follow-ups, and route high-intent prospects into sales workflows automatically. This helps teams improve lead generation outcomes without relying on manual outreach. Faster response times often translate directly into more conversions.

Your Infobip AI Worker

Infobip Support AI Worker

Active
You: Handle incoming support messages over SMS and chat, answer common order-status and account questions automatically, and escalate anything urgent or unresolved to a human agent with full context.
Reviewing inbound support messages and matching common intents...
Drafting replies and routing exceptions to the right support queue...

68% of repetitive support messages resolved automatically.

The worker simulated triaging inbound customer conversations, sending instant replies for routine issues, and packaging unresolved cases for faster human intervention. T...

214Tickets deflected
37Escalations prepared

3 daysBeforeto12 minWith Toolhouse

Use case 2

Scale support messaging

Customer service teams can use Infobip in AI-worker workflows to handle repetitive support communication at scale. Workers can send updates, answer common questions, and escalate complex issues to the right human team when needed. This reduces support backlog while keeping customer communication fast and consistent. It is especially useful for businesses managing high volumes of messaging-based support.

Your Infobip AI Worker

Infobip Reminder AI Worker

Active
You: Send appointment reminders and confirmation messages 24 hours and 1 hour before every booking. If someone does not confirm, send a follow-up and offer a reschedule link.
Finding upcoming appointments that need confirmation...
Sending reminders and flagging unconfirmed bookings for follow-up...

No-show rate reduced across scheduled appointments.

The worker simulated proactive reminder sequences through Infobip, tracked confirmations, and triggered follow-ups for at-risk bookings. By automating reminders and resc...

186Appointments confirmed
49No-shows prevented

8 hoursBeforeto6 minWith Toolhouse

Use case 3

Trigger appointment reminders

Missed appointments and no-shows create unnecessary operational costs. AI workers can use Infobip to send reminders, confirmations, and follow-up messages automatically before scheduled meetings, demos, or service visits. This improves scheduling efficiency and reduces manual coordination for sales, support, and operations teams. The result is better attendance and smoother customer service workflows.

Your Infobip AI Worker

Infobip Performance AI Worker

Active
You: Analyze our SMS, WhatsApp, and support messaging activity from the last 30 days. Show delivery issues, response bottlenecks, and which message flows need optimization first.
Compiling messaging activity by channel and workflow...
Identifying delivery gaps and ranking optimization opportunities...

3 messaging bottlenecks identified for immediate improvement.

The worker simulated reviewing channel performance, isolating low-performing flows, and highlighting where delivery or response friction is hurting conversion and servic...

27Flows analyzed
11Issues flagged

2 daysBeforeto18 minWith Toolhouse

Use case 4

Route omnichannel conversations

Many businesses struggle to manage customer conversations spread across multiple messaging channels. Toolhouse can use Infobip to help AI workers detect channel activity, organize context, and route each conversation into the right workflow or team. That makes omnichannel support and outreach easier to manage without losing visibility. Teams can deliver more reliable customer experiences while reducing repetitive handoffs.

Your Infobip AI Worker

Infobip AI Worker

Active
You: Automate customer messaging and support with Infobip and AI workers. Use Toolhouse to scale outreach, service, and workflow automation across SMS, chat, and omnichannel operations.
Reading workflow context...
Preparing the next best action...

Route omnichannel conversations

Many businesses struggle to manage customer conversations spread across multiple messaging channels. Toolhouse can use Infobip to help AI workers detect channel activity...

-Tasks handled
-Actions ready

manualBeforetominutesWith Toolhouse

Use case 5

Monitor messaging performance

Messaging data is only valuable when teams can act on it. AI workers can monitor Infobip activity, summarize delivery trends, flag response issues, and generate reporting for operations or customer service leaders. This helps businesses improve messaging performance while reducing manual reporting work. Better visibility makes it easier to optimize outreach, support, and notification workflows over time.

Your Infobip AI Worker

Infobip AI Worker

Active
You: Automate customer messaging and support with Infobip and AI workers. Use Toolhouse to scale outreach, service, and workflow automation across SMS, chat, and omnichannel operations.
Reading workflow context...
Preparing the next best action...

Monitor messaging performance

Messaging data is only valuable when teams can act on it. AI workers can monitor Infobip activity, summarize delivery trends, flag response issues, and generate reportin...

-Tasks handled
-Actions ready

manualBeforetominutesWith Toolhouse

Testimonials

What our customers say

1,000,000+ agents· 15,000+ teams· 1,000+ integrations· Start for free

We built in record time what would have taken weeks otherwise! I can honestly say that without Toolhouse, our team would have been spending much MUCH more time delivering AI features in the products we're building.”

Marcos Ocón

Marcos Ocón

COO @ Develative (Developer Agency)

EngineeringSince 2025

“I built an agent that qualifies my leads and books calls automatically. No developer, no agency. It paid for itself in the first week.

Andrew Njoo

Andrew Njoo

Founder @ Stack2Sale

MarketingSince 2025

“Our team of 12 was drowning in repetitive tasks. We described what we needed and the agent just worked. We didn't write a single line of code.”

Kristian Freeman

Kristian Freeman

Manager @ Large Engineering Company

InfrastructureSince 2025

Pricing

Simple, transparent pricing

Start free, scale as you grow. No hidden fees, no surprises.

For scaling businesses

Business Max

$1,200/month

Includes FREE unlimited tokens

  • Credits / month80,000
  • Workers500
  • Log retention1 year
  • Worker email inboxIncluded
  • OnboardingIncluded
  • OrganizationsIncluded
  • Account engineerOn demand
  • SupportPriority (Slack, Email, Phone)
Start now →

No credit card needed

For larger companies

Enterprise

Custom

For scaling needs

  • Credits / monthVolume pricing
  • WorkersUnlimited
  • Log retentionCustom
  • Worker email inboxIncluded
  • OnboardingIncluded
  • OrganizationsIncluded
  • Account engineerNamed
  • SupportCustom
Talk to sales →

 

14-day free trial on all plans · cancel anytime

FAQ

Using Infobip with AI workers

Common questions about Infobip automation with AI workers.

How can Toolhouse automate Infobip workflows?

Toolhouse lets you build AI workers that use Infobip to automate lead follow-up, support messaging, appointment reminders, conversation routing, and reporting across customer communication workflows.

Is Infobip a good fit for AI-driven customer communication?

Yes. Infobip is a strong fit for AI workers because it supports high-volume messaging workflows where fast responses, consistent follow-up, and omnichannel coordination matter for business results.

What business value comes from Infobip automation?

Infobip automation helps businesses improve response speed, reduce repetitive communication work, increase attendance and engagement, and scale customer service and outreach operations more efficiently.

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