Use case 2
Reconcile transactions faster
Finance and operations teams often spend too much time matching Razorpay transactions with internal records. AI workers can organize payment data, flag missing details, and route exceptions for review so reconciliation moves faster with less manual effort. This creates a more reliable workflow automation process around payouts, invoices, and customer payments. Teams save time and reduce reporting errors across finance operations.
Your Razorpay AI Worker
Razorpay Billing Support AI Worker
Active
You: Review new payment-related support requests, pull the relevant billing context for each one, categorize issues like refunds, failed charges, and duplicate payments, and draft the next response for our support...
Analyzing incoming billing and payment support requests...
Summarizing transaction context and drafting replies...
Billing tickets triaged with faster first-response prep.
The worker organized payment support issues by type, assembled the transaction context needed for each case, and drafted consistent responses so your support team can re...
83Tickets triaged
83Response drafts prepared
7 hours of manual ticket investigationBeforeto14 minWith Toolhouse