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Automate Retently with AI Agents.

Automate customer feedback workflows with Retently and AI workers. Use Toolhouse to collect NPS insights, trigger follow-up, and improve retention without manual effort.

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Your Retently AI Worker

Retently AI Worker

Active

You: Review all NPS responses from the last 7 days, group detractors by issue type, and draft personalized follow-up messages for every account with a score of 6 or below.

Scanning recent Retently survey responses...

Clustering detractor feedback by root cause...

31 detractor accounts prioritized for recovery.

Feedback was grouped into billing, onboarding, product reliability, and support themes. Personalized follow-up drafts were prepared for each low-scoring account so your...

31At-risk accounts flagged

31Follow-up drafts created

6 hoursBeforeto8 minWith Toolhouse

Use cases

Top Retently automation use cases

Use case 1

Automate NPS follow-up

Toolhouse AI workers can use Retently to launch automated follow-up workflows after each survey response. Workers can categorize feedback, draft personalized outreach, and trigger the right next step based on customer sentiment. This helps customer success teams respond faster without manually reviewing every response. The result is more consistent service and better retention outcomes.

Your Retently AI Worker

Retently AI Worker

Active

You: Find every promoter who scored us 9 or 10 this month, identify which customers are best suited for referrals or review requests, and prepare outreach by segment.

Filtering high-NPS responses for promoter signals...

Matching advocates to referral and review campaigns...

44 promoters activated for advocacy campaigns.

High-intent promoters were segmented into review requests, referral outreach, testimonial candidates, and case study prospects. This gives your team a ready-to-launch cu...

44Promoters identified

4Advocacy campaigns drafted

5 hoursBeforeto11 minWith Toolhouse

Use case 2

Route unhappy customers faster

Negative feedback is most valuable when teams can act on it quickly. By connecting Retently to Toolhouse, AI workers can detect low NPS scores, summarize the customer issue, and route the case to support, success, or operations automatically. This reduces delays in customer service and helps businesses recover at-risk accounts before they churn. Faster escalation makes feedback more operationally useful.

Your Retently AI Worker

Retently AI Worker

Active

You: Monitor NPS trends by account segment, flag any customer whose score dropped by 2 or more points compared with last quarter, and summarize the likely retention risks.

Comparing historical Retently scores by segment...

Detecting downward sentiment trends tied to churn risk...

18 declining accounts surfaced before renewal risk escalates.

Accounts with falling sentiment were identified across SMB, mid-market, and enterprise segments. The worker highlighted likely drivers such as support delays, feature ga...

18Risk accounts flagged

3Segments analyzed

1 dayBeforeto14 minWith Toolhouse

Use case 3

Turn promoters into referrals

Promoters are a strong source of referrals, reviews, and expansion opportunities. AI workers can use Retently responses to identify happy customers and trigger outreach workflows for testimonials, case studies, review requests, or referral campaigns. That turns customer sentiment into lead generation and brand advocacy with less manual coordination. Teams get more value from every positive response.

Your Retently AI Worker

Retently AI Worker

Active

You: Create an executive summary of this quarter’s Retently feedback, including top complaint categories, promoter growth, and the biggest customer experience issues leadership should address.

Aggregating quarterly NPS and verbatim feedback...

Summarizing sentiment shifts into executive insights...

Quarterly sentiment report prepared for leadership review.

The report summarizes score distribution, recurring complaint themes, promoter momentum, and key operational issues affecting customer satisfaction. Instead of manually...

1268Feedback responses analyzed

5Top issue themes identified

2 daysBeforeto19 minWith Toolhouse

Use case 4

Monitor retention risk signals

Retention teams need more than survey scores alone. Toolhouse can build AI workers that monitor Retently feedback over time, flag declining sentiment, and combine those signals with customer support or account activity workflows. This gives teams an earlier warning system for churn risk and helps prioritize proactive outreach. Better monitoring leads to stronger customer retention operations.

Your Retently AI Worker

Retently AI Worker

Active

You: Automate customer feedback workflows with Retently and AI workers. Use Toolhouse to collect NPS insights, trigger follow-up, and improve retention without manual effort.

Reading workflow context...

Preparing the next best action...

Monitor retention risk signals

Retention teams need more than survey scores alone. Toolhouse can build AI workers that monitor Retently feedback over time, flag declining sentiment, and combine those...

-Tasks handled

-Actions ready

manualBeforetominutesWith Toolhouse

Use case 5

Report customer sentiment trends

Customer feedback data becomes more valuable when it is translated into clear reporting. AI workers can summarize Retently responses into trend reports for leadership, highlighting sentiment shifts, recurring complaints, and promoter growth over time. This helps teams improve support, operations, and product decisions without manual spreadsheet work. Better reporting makes customer experience automation easier to scale.

Your Retently AI Worker

Retently AI Worker

Active

You: Automate customer feedback workflows with Retently and AI workers. Use Toolhouse to collect NPS insights, trigger follow-up, and improve retention without manual effort.

Reading workflow context...

Preparing the next best action...

Report customer sentiment trends

Customer feedback data becomes more valuable when it is translated into clear reporting. AI workers can summarize Retently responses into trend reports for leadership, h...

-Tasks handled

-Actions ready

manualBeforetominutesWith Toolhouse

Testimonials

What our customers say

1,000,000+ agents· 15,000+ teams· 1,000+ integrations· Start for free

“We built in record time what would have taken weeks otherwise! I can honestly say that without Toolhouse, our team would have been spending much MUCH more time delivering AI features in the products we're building.”

Marcos Ocón

COO @ Develative (Developer Agency)

EngineeringSince 2025

“I built an agent that qualifies my leads and books calls automatically. No developer, no agency. It paid for itself in the first week.”

Andrew Njoo

Founder @ Stack2Sale

MarketingSince 2025

“Our team of 12 was drowning in repetitive tasks. We described what we needed and the agent just worked. We didn't write a single line of code.”

Kristian Freeman

Manager @ Large Engineering Company

InfrastructureSince 2025

Pricing

Simple, transparent pricing

Start free, scale as you grow. No hidden fees, no surprises.

Business

$500/month

Includes FREE unlimited tokens

Credits / month25,000
Workers50
Log retention30 days
Worker email inboxIncluded
OnboardingIncluded
Organizations—
Account engineer—
SupportSlack, Email

Start now →

No credit card needed

For scaling businesses

Business Max

$1,200/month

Includes FREE unlimited tokens

Credits / month80,000
Workers500
Log retention1 year
Worker email inboxIncluded
OnboardingIncluded
OrganizationsIncluded
Account engineerOn demand
SupportPriority (Slack, Email, Phone)

Start now →

No credit card needed

For larger companies

Enterprise

Custom

For scaling needs

Credits / monthVolume pricing
WorkersUnlimited
Log retentionCustom
Worker email inboxIncluded
OnboardingIncluded
OrganizationsIncluded
Account engineerNamed
SupportCustom

Talk to sales →

14-day free trial on all plans · cancel anytime

FAQ

Using Retently with AI workers

Common questions about Retently automation with AI workers.

How can Toolhouse automate Retently workflows?

Toolhouse lets you build AI workers that use Retently to automate NPS follow-up, route unhappy customers, trigger referral outreach, monitor retention risk, and generate customer sentiment reporting.

Is Retently useful for AI-driven customer success workflows?

Yes. Retently is a strong fit for AI-driven customer success and support workflows because it gives workers direct feedback signals they can use to automate follow-up, escalation, and retention actions.

What business value comes from Retently automation?

Retently automation helps businesses respond faster to feedback, reduce churn risk, improve customer service, and turn customer sentiment data into actionable workflow automation.

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