Use case 2
Qualify leads in chat
Chat is one of the fastest ways to capture buying intent when a prospect is actively asking questions. By combining Sendbird AI Chatbot with Toolhouse, AI workers can qualify leads, gather requirements, and route high-intent conversations into sales workflows automatically. This helps teams improve lead generation and respond faster when revenue opportunities appear.
Your Sendbird AI Chabot AI Worker
Sendbird AI Chabot AI Worker
Active
You: Find conversations that should be escalated to billing, technical support, or account management. Summarize each chat, assign a priority level, and prepare internal notes so the next team can take over instant...
Detecting complex chats that need escalation...
Building summaries and assigning priorities...
31 complex conversations routed with full context and priority tags.
The worker reduced handoff friction by detecting when automation should stop and a specialist should step in. Each escalated thread was categorized, summarized, and pack...
31Conversations routed
82Average handoff prep time reduced
90 minutes of manual handoff prepBeforeto7 minWith Toolhouse