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Automate Sendbird with AI Agents.

Automate customer conversations with Sendbird and AI workers. Use Toolhouse to streamline support, outreach, and real-time messaging workflows at scale.

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Your Sendbird AI Worker

Sendbird AI Worker

Active

You: Review all inbound support chats from today, identify refund requests, login problems, and shipping complaints, then prioritize VIP customers and draft the right next-step response for each conversation.

Scanning today's Sendbird conversations...

Classifying intent and detecting urgent customer issues...

143 support chats triaged and prioritized.

Refund, login, and shipping conversations were automatically grouped, with VIP customers moved to the top of the queue. Draft replies and routing notes were prepared so...

143Chats triaged

27Priority escalations

6 hoursBeforeto9 minWith Toolhouse

Use cases

Top Sendbird automation use cases

Use case 1

Automate support chat triage

Toolhouse AI workers can use Sendbird to manage high-volume support chat intake without adding more manual work. Workers can identify the customer issue, collect the right context, and move each conversation into the correct workflow automatically. This helps support teams reduce response times and handle more requests with better consistency. It is a practical way to improve customer service through workflow automation.

Your Sendbird AI Worker

Sendbird AI Worker

Active

You: Find customers in chat who mentioned canceling, asked about billing confusion, or stopped replying during onboarding. Draft proactive follow-up messages and separate high-risk accounts for the customer success...

Reviewing chat history for churn signals...

Drafting proactive follow-ups for at-risk accounts...

36 at-risk conversations flagged for retention follow-up.

Potential churn signals were identified across billing, onboarding, and cancellation-related chats. Personalized follow-up messages were drafted, and the highest-risk ac...

36Accounts flagged

36Follow-ups drafted

2 daysBeforeto14 minWith Toolhouse

Use case 2

Route urgent conversations faster

Not every conversation should be handled the same way. By combining Sendbird with Toolhouse, AI workers can detect priority signals like billing problems, cancellation risk, or high-value accounts and escalate them immediately. That helps customer support and operations teams focus on the conversations that matter most. Faster routing leads to better service outcomes and less operational delay.

Your Sendbird AI Worker

Sendbird AI Worker

Active

You: Monitor live Sendbird conversations for enterprise prospects asking pricing, security, or implementation questions. Route hot leads to sales instantly and prepare a short summary with company intent and object...

Monitoring live chats for buying intent...

Summarizing lead context and routing qualified conversations...

18 high-intent sales conversations routed instantly.

Live chat activity was monitored for buying signals like pricing, security review, and implementation timing. Qualified conversations were routed to sales with concise s...

18Qualified chats

2Minutes to handoff

manual monitoringBeforeto2 minWith Toolhouse

Use case 3

Trigger proactive customer outreach

Sendbird is valuable for more than reactive support. AI workers can trigger proactive messages based on customer behavior, account changes, or workflow milestones, helping teams automate follow-up, onboarding, and retention outreach. This creates a more responsive customer experience without requiring constant manual intervention. It is especially useful for lead generation, activation, and customer success operations.

Your Sendbird AI Worker

Sendbird AI Worker

Active

You: Summarize the last 30 days of Sendbird support conversations by issue type, response delays, escalation trends, and recurring complaints. Highlight the top operational bottlenecks hurting CSAT.

Aggregating 30 days of messaging activity...

Analyzing response patterns and escalation trends...

4 major support bottlenecks uncovered from 30 days of chat data.

Conversation trends were grouped by issue type and delay pattern, revealing the biggest drivers of escalations and customer dissatisfaction. The summary gives support l...

4287Conversations analyzed

4Bottlenecks found

1 weekBeforeto18 minWith Toolhouse

Use case 4

Monitor messaging operations

Messaging channels generate a large amount of operational data that is difficult to review manually. Toolhouse can use Sendbird in workflow automation that tracks conversation volume, response patterns, escalation trends, and service bottlenecks. AI workers can surface issues early and send alerts when performance changes. That gives decision makers clearer visibility into support and messaging operations.

Your Sendbird AI Worker

Sendbird AI Worker

Active

You: Automate customer conversations with Sendbird and AI workers. Use Toolhouse to streamline support, outreach, and real-time messaging workflows at scale.

Reading workflow context...

Preparing the next best action...

Monitor messaging operations

Messaging channels generate a large amount of operational data that is difficult to review manually. Toolhouse can use Sendbird in workflow automation that tracks conver...

-Tasks handled

-Actions ready

manualBeforetominutesWith Toolhouse

Use case 5

Summarize chat activity for teams

Chat history often contains valuable context, but teams rarely have time to review every thread. AI workers can summarize Sendbird conversations, extract recurring issues, and prepare clean handoff notes for support, sales, or operations teams. This reduces repetitive reading and helps teams act faster with better information. It also improves reporting across customer service workflows.

Your Sendbird AI Worker

Sendbird AI Worker

Active

You: Automate customer conversations with Sendbird and AI workers. Use Toolhouse to streamline support, outreach, and real-time messaging workflows at scale.

Reading workflow context...

Preparing the next best action...

Summarize chat activity for teams

Chat history often contains valuable context, but teams rarely have time to review every thread. AI workers can summarize Sendbird conversations, extract recurring issue...

-Tasks handled

-Actions ready

manualBeforetominutesWith Toolhouse

Testimonials

What our customers say

1,000,000+ agents· 15,000+ teams· 1,000+ integrations· Start for free

“We built in record time what would have taken weeks otherwise! I can honestly say that without Toolhouse, our team would have been spending much MUCH more time delivering AI features in the products we're building.”

Marcos Ocón

COO @ Develative (Developer Agency)

EngineeringSince 2025

“I built an agent that qualifies my leads and books calls automatically. No developer, no agency. It paid for itself in the first week.”

Andrew Njoo

Founder @ Stack2Sale

MarketingSince 2025

“Our team of 12 was drowning in repetitive tasks. We described what we needed and the agent just worked. We didn't write a single line of code.”

Kristian Freeman

Manager @ Large Engineering Company

InfrastructureSince 2025

Pricing

Simple, transparent pricing

Start free, scale as you grow. No hidden fees, no surprises.

Business

$500/month

Includes FREE unlimited tokens

Credits / month25,000
Workers50
Log retention30 days
Worker email inboxIncluded
OnboardingIncluded
Organizations—
Account engineer—
SupportSlack, Email

Start now →

No credit card needed

For scaling businesses

Business Max

$1,200/month

Includes FREE unlimited tokens

Credits / month80,000
Workers500
Log retention1 year
Worker email inboxIncluded
OnboardingIncluded
OrganizationsIncluded
Account engineerOn demand
SupportPriority (Slack, Email, Phone)

Start now →

No credit card needed

For larger companies

Enterprise

Custom

For scaling needs

Credits / monthVolume pricing
WorkersUnlimited
Log retentionCustom
Worker email inboxIncluded
OnboardingIncluded
OrganizationsIncluded
Account engineerNamed
SupportCustom

Talk to sales →

14-day free trial on all plans · cancel anytime

FAQ

Using Sendbird with AI workers

Common questions about Sendbird automation with AI workers.

How can Toolhouse automate Sendbird workflows?

Toolhouse lets you build AI workers that use Sendbird to automate support triage, conversation routing, proactive messaging, monitoring, and chat summarization. This helps teams reduce manual work and run faster messaging workflows.

What are the best use cases for Sendbird and AI workers?

Strong use cases include support automation, escalation handling, customer onboarding outreach, retention messaging, and conversation reporting. These are high-ROI workflows where AI workers can improve speed, consistency, and service quality.

Is Sendbird a good fit for customer service automation?

Yes. Sendbird is a strong fit for customer service automation because it powers real-time messaging workflows where quick responses, accurate routing, and efficient follow-up directly affect customer experience and operations.

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