Use case 3
Handle support messaging
Customer service teams can use Spoki to automate common support conversations across WhatsApp and SMS. AI workers can respond to routine questions, collect missing details, and route more complex cases to the right human team. This shortens response times and keeps support operations organized. Businesses get faster customer service without increasing manual workload.
Your Spoki AI Worker
Spoki AI Worker
Active
You: Launch a re-engagement campaign to past customers who have not purchased in 90 days. Send a personalized WhatsApp message with the right offer, track replies, and highlight the segment most likely to convert.
Building re-engagement segments from dormant customers...
Personalizing campaign messages and tracking reply signals...
312 customers re-engaged and 38 high-value buyers identified.
The worker used Spoki to run segmented outreach at scale, personalize message timing and content, and separate engaged customers from low-response audiences. This gave...
312Customers re-engaged
38High-intent buyers found
2 days of manual campaign setup and follow-upBeforeto18 minWith Toolhouse