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Automate Delighted with AI Agents.

Automate Delighted with AI workers to streamline feedback workflows, improve customer follow-up, and reduce repetitive survey admin across support and CX teams.

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Your Delighted AI Worker

Delighted AI Worker

Active

You: Review all new NPS responses from this week. Flag detractors for immediate follow-up, group the top complaint themes, and draft personalized outreach for any account with a score of 6 or below.

Scanning this week's NPS responses...

Grouping detractor themes and drafting replies...

18 at-risk accounts prioritized for recovery.

Customer feedback was organized by urgency, recurring complaint theme, and account value. Personalized follow-up drafts were prepared for low-scoring respondents so your...

18At-risk accounts flagged

18Follow-ups drafted

5 hoursBeforeto9 minWith Toolhouse

Use cases

Customer feedback automation with Delighted

Use case 1

Automate survey response follow-up

Toolhouse AI workers can use Delighted to support workflows around customer surveys, NPS tracking, and feedback follow-up. Workers can monitor responses, trigger next actions, and reduce the manual effort required to keep feedback workflows moving. This helps customer success, support, and product teams improve responsiveness while organizing survey operations more effectively.

Your Delighted AI Worker

Delighted AI Worker

Active

You: Analyze the last 90 days of CSAT and NPS feedback. Show the top 3 drivers behind negative sentiment, identify which customer segments are slipping, and prepare a summary for our weekly CX review.

Reviewing 90 days of feedback trends...

Mapping sentiment themes by customer segment...

3 root causes surfaced behind declining satisfaction.

The feedback review highlighted the main issues impacting customer sentiment, including the segments most affected and where scores are trending down. A leadership-ready...

3Sentiment drivers identified

4Segments flagged

2 daysBeforeto14 minWith Toolhouse

Use case 2

Track NPS and customer sentiment workflows

Feedback workflows create the most value when survey responses automatically trigger the right next action. By combining Delighted with Toolhouse, AI workers can support detractor follow-up, promoter routing, and internal coordination across customer experience operations. That improves speed and helps teams act on customer sentiment more consistently.

Your Delighted AI Worker

Delighted AI Worker

Active

You: Find every promoter response from enterprise accounts this month. Pull out positive quotes, identify upsell-ready customers, and draft a handoff list for customer success and marketing.

Filtering promoter responses from enterprise accounts...

Extracting advocacy signals and upsell opportunities...

26 promoters turned into expansion-ready opportunities.

Promoter feedback was filtered for high-value accounts, positive testimonials were extracted, and accounts with strong advocacy signals were prepared for success and gro...

26Promoters identified

11Quotes captured

7 hoursBeforeto11 minWith Toolhouse

Use case 3

Support CX and product teams

Teams often lose time manually checking survey scores, coordinating repetitive response follow-up, and tracking feedback across systems. AI workers can use Delighted to support those recurring workflows, reduce repetitive admin, and maintain stronger visibility into what needs attention. This makes feedback operations easier to scale across products and customer segments.

Your Delighted AI Worker

Delighted AI Worker

Active

You: Create a monthly executive report from our Delighted data. Summarize NPS movement, response rates, unresolved detractor issues, and which teams need action items next month.

Compiling monthly NPS and response metrics...

Assigning action items by team and issue type...

Monthly CX report prepared with action owners assigned.

Survey performance, satisfaction movement, unresolved risks, and team-level action items were organized into an executive-ready summary. Instead of manually compiling re...

9Action items assigned

21Unresolved issues tracked

1 dayBeforeto12 minWith Toolhouse

Use case 4

Reduce repetitive feedback admin

Organizations also benefit from stronger reporting on satisfaction trends, workflow bottlenecks, and loyalty outcomes. Toolhouse can automate Delighted-based workflows that summarize survey activity, flag at-risk accounts, and support recurring CX reviews. That improves oversight without adding more manual reporting work.

Your Delighted AI Worker

Delighted AI Worker

Active

You: Automate Delighted with AI workers to streamline feedback workflows, improve customer follow-up, and reduce repetitive survey admin across support and CX teams.

Reading workflow context...

Preparing the next best action...

Reduce repetitive feedback admin

Organizations also benefit from stronger reporting on satisfaction trends, workflow bottlenecks, and loyalty outcomes. Toolhouse can automate Delighted-based workflows t...

-Tasks handled

-Actions ready

manualBeforetominutesWith Toolhouse

Use case 5

Report satisfaction and loyalty trends

Leadership teams benefit from reporting on customer sentiment, response workflow efficiency, and operational impact. AI workers can summarize Delighted activity into reports on NPS trends, follow-up performance, and business outcomes, helping teams improve customer experience over time. Better reporting supports stronger retention strategy and smarter feedback operations.

Your Delighted AI Worker

Delighted AI Worker

Active

You: Automate Delighted with AI workers to streamline feedback workflows, improve customer follow-up, and reduce repetitive survey admin across support and CX teams.

Reading workflow context...

Preparing the next best action...

Report satisfaction and loyalty trends

Leadership teams benefit from reporting on customer sentiment, response workflow efficiency, and operational impact. AI workers can summarize Delighted activity into rep...

-Tasks handled

-Actions ready

manualBeforetominutesWith Toolhouse

Testimonials

What our customers say

1,000,000+ agents· 15,000+ teams· 1,000+ integrations· Start for free

“We built in record time what would have taken weeks otherwise! I can honestly say that without Toolhouse, our team would have been spending much MUCH more time delivering AI features in the products we're building.”

Marcos Ocón

COO @ Develative (Developer Agency)

EngineeringSince 2025

“I built an agent that qualifies my leads and books calls automatically. No developer, no agency. It paid for itself in the first week.”

Andrew Njoo

Founder @ Stack2Sale

MarketingSince 2025

“Our team of 12 was drowning in repetitive tasks. We described what we needed and the agent just worked. We didn't write a single line of code.”

Kristian Freeman

Manager @ Large Engineering Company

InfrastructureSince 2025

Pricing

Simple, transparent pricing

Start free, scale as you grow. No hidden fees, no surprises.

Business

$500/month

Includes FREE unlimited tokens

Credits / month25,000
Workers50
Log retention30 days
Worker email inboxIncluded
OnboardingIncluded
Organizations—
Account engineer—
SupportSlack, Email

Start now →

No credit card needed

For scaling businesses

Business Max

$1,200/month

Includes FREE unlimited tokens

Credits / month80,000
Workers500
Log retention1 year
Worker email inboxIncluded
OnboardingIncluded
OrganizationsIncluded
Account engineerOn demand
SupportPriority (Slack, Email, Phone)

Start now →

No credit card needed

For larger companies

Enterprise

Custom

For scaling needs

Credits / monthVolume pricing
WorkersUnlimited
Log retentionCustom
Worker email inboxIncluded
OnboardingIncluded
OrganizationsIncluded
Account engineerNamed
SupportCustom

Talk to sales →

14-day free trial on all plans · cancel anytime

FAQ

Using Delighted with AI workers

Common questions about Delighted automation with AI workers.

How can Toolhouse automate Delighted workflows?

Toolhouse lets you build AI workers that use Delighted to automate survey follow-up, NPS workflows, customer feedback routing, and reporting across CX teams.

Is Delighted a good fit for AI workers?

Yes. Delighted is a strong fit for AI workers because feedback workflows are repetitive and benefit from automated routing, follow-up, and visibility.

What teams benefit from Delighted automation?

Customer success, support, product, and CX teams benefit most because they can reduce repetitive survey admin and manage customer feedback workflows more efficiently.

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