Use case 2
Route feedback to the right team
Customer feedback is only valuable if it reaches the team that can act on it. By combining Gleap with Toolhouse, AI workers can analyze report context, detect likely ownership, and send feature requests, bugs, or UX complaints to the right function automatically. This reduces internal back-and-forth and keeps product operations organized. Teams spend less time sorting and more time resolving issues that affect retention.
Your Gleap AI Worker
Gleap AI Worker
Active
You: Find all open product issues with no customer update in the last 3 days, draft status replies, ask for missing reproduction details where needed, and prepare follow-up messages for support to send.
Checking open Gleap conversations for stale replies...
Drafting follow-up messages and missing-info requests...
73 stalled conversations reactivated with ready-to-send updates.
The worker identified unresolved reports lacking recent communication, drafted customer-friendly status messages, and flagged cases missing screenshots, device details,...
73Updates drafted
21Cases needing more details
7 hoursBeforeto14 minWith Toolhouse